We are trying to install Office 2016 on Windows 2008 and got error Windows Installer has stopped working.

Arumugam, Devendran (D.) 0 Reputation points
2023-10-03T13:40:25.2033333+00:00
Error: 

Problem Event Name:	BEX
  Application Name:	MsiExec.exe
  Application Version:	5.0.7601.24195
  Application Timestamp:	5b33aa41
  Fault Module Name:	MSIC444.tmp
  Fault Module Version:	15.0.4420.1017
  Fault Module Timestamp:	506732d7
  Exception Offset:	0000b362
  Exception Code:	c0000417
  Exception Data:	00000000
  OS Version:	6.1.7601.2.1.0.18.10
  Locale ID:	2057
  Additional Information 1:	6adb
  Additional Information 2:	6adb4580e338557fc29348e7f4130589
  Additional Information 3:	03b0
  Additional Information 4:	03b0b56511c926b35ddc792486cae34b
Office
Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
1,726 questions
Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
13,255 questions
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  1. Wesley Li-MSFT 4,491 Reputation points Microsoft Vendor
    2023-10-30T07:28:36.3233333+00:00

    Hello

    The error you’re encountering is related to the Windows Installer service (MsiExec.exe). Here are some steps you can try to resolve this issue:

    Restart your computer: Sometimes, a simple restart can resolve many issues.

    Repair Office: You can try repairing your Office installation. To do this, open Control Panel, click on Programs and select Programs and Features. Click on the Office product that you want to repair, click Change, and then select Quick Repair.

    Reinstall Office: If repairing doesn’t work, you might need to uninstall and then reinstall Office.

    Check Task Scheduler: Some users have reported that deleting all Microsoft Office data from Task Scheduler resolved their problem.

    Check for Updates: Make sure your Windows Server 2008 is up-to-date with the latest patches and updates.

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