Data Box Disk Initial Configuration from Protection Group fails to login

Roger Davis 0 Reputation points
2023-10-03T17:14:09.98+00:00

I have received my Azure Data Box Disk. It has been recognized by Windows and unlocked. I am attempting to configure the Protection group in DPM to use the ADBD as the inital upload. As soon as I select the option "Transfer using Microsoft owned disks" it prompts me to login to Azure. This process fails.

I am behind a corporate firewall but have no issue opening a web browser and logging in via the browser from the same machine.

Does anyone know the exact ports this login prompted from DPM require versus the normal tcp/443?

Azure Data Box
Azure Data Box
A family of appliances and solutions for offline data transfer to Azure​.
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  1. Sumarigo-MSFT 44,081 Reputation points Microsoft Employee
    2023-10-04T04:32:55.0366667+00:00

    @Roger Davis Welcome to Microsoft Q&A Forum, Thank you for posting your query here!

    Can you please share the screenshot the error message

    When you try to log in to Azure from DPM, it uses the Azure Active Directory (Azure AD) authentication mechanism, which requires access to specific URLs and ports. In addition to TCP port 443, which is used for HTTPS traffic, Azure AD also uses other ports and URLs for authentication.

    Here are the URLs and ports that you need to allow through your corporate firewall to enable Azure AD authentication from DPM:

    URLs: login.microsoftonline.com, login.windows.net, login.microsoft.com, sts.windows.net, and sts.microsoft.com

    Ports: TCP 80, TCP 443, and UDP 53

    You may also need to allow traffic to other URLs and ports depending on your specific configuration and requirements.

    If you are still unable to log in to Azure from DPM after allowing traffic to these URLs and ports, you may need to check your proxy settings or contact your network administrator for further assistance.

    I hope this helps. Let me know if you have any further questions or concerns.