Hvordan ændrer jeg det, så der kommer en 6 cifret kode fremfor en 8 cifret kode i min authenticator app? Da jeg skal bruge denne til mit arbejde

Question

Jeg har tidligere haft en 6 cifret kode i min app, men nu er der kommet en 8 cifret kode - hvordan ændrer jeg det??

Answer 1

Hi Randi Jørgensen

As we understand the problem here, the authenticator app was giving 6 digit code earlier and now (probably may be after a phone reset) you are getting 8 digit code.

It is suggested to add a new MFA option and remove existing one.

Here is a similar thread that could be of help to you. Please go through the below link where you will find helpful answers.

https://learn.microsoft.com/en-us/answers/questions/949121/how-do-i-get-the-authenticator-to-produce-6-digit

Kindly revert with your observations.

Thanks