Sorry for the delayed response. I have informed the product about this discrepancy and they are investigating further. You can also share this feedback on uservoice for direct response and updates from the product team. Thanks.
OCR has trouble with certain font or letter combination
John Saygnavong
1
Reputation point
I have a couple examples of a font that the OCR service has trouble recognizing. It seems to do better when it's at a much higher resolution but it's not an ideal solution.
In the attached example, the letter combination should be "VI" and it did recognize it once, but it's not consistent since there's another instance of it that was not picked up.