Am getting error "New-PSSession : [outlook.office365.com] Connecting to remote server outlook.office365.com failed with the following error message : Access is denied. For more information, see the about_Remote_Troubleshooting Help topic."

Question

Am getting error "New-PSSession : [outlook.office365.com] Connecting to remote server outlook.office365.com failed with the following error message : Access is denied. For more information, see the about_Remote_Troubleshooting Help topic."

Rama Gakii 0

Hello team.

I am trying to force exchange In-place archive for a user by name of ******@M365x59079022.OnMicrosoft.com

using PowerShell by running the code below:

$UserCredential = Get-Credential
$Session = New-PSSession -ConfigurationName Microsoft.Exchange -ConnectionUri https://outlook.office365.com/powershell-liveid/ -Credential $UserCredential -Authentication Basic -AllowRedirection
Import-PSSession $Session
Start-ManagedFolderAssistant -Identity ******@M365x59079022.OnMicrosoft.com

After executing the powershell, I am able to log in using my Global admin accounts but I get this error below

New-PSSession : [outlook.office365.com] Connecting to remote server outlook.office365.com failed with the following error message : Access is denied. For  more information, see the about_Remote_Troubleshooting Help topic. At line:2 char:12 + $Session = New-PSSession -ConfigurationName Microsoft.Exchange -Conne ... +            ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~     + CategoryInfo          : OpenError: (System.Manageme....RemoteRunspace:RemoteRunspace) [New-PSSession], PSRemotingTransportException     + FullyQualifiedErrorId : AccessDenied,PSSessionOpenFailed Import-PSSession : Cannot validate argument on parameter 'Session'. The argument is null. Provide a valid value for the argument, and then try running the  command again. At line:3 char:18 + Import-PSSession $Session +                  ~~~~~~~~     + CategoryInfo          : InvalidData: (:) [Import-PSSession], ParameterBindingValidationException     + FullyQualifiedErrorId : ParameterArgumentValidationError,Microsoft.PowerShell.Commands.ImportPSSessionCommand

I have checked and confirmed that:

The Global admin credentials are okay
I have not enabled security defaults on the tenant
Under Organization management on Exchange admin,I have assigned roles to my admin account

Find Visual imagery for the code and the error receive User's image

Jarvis Sun-MSFT 10,231 Reputation points Microsoft External Staff

2023-10-09T07:27:27.15+00:00

@Rama Gakii I am writing here to confirm with you how the thing going now?

If you need further help, please provide more detailed information, so that we can give more appropriate suggestions.
Rama Gakii 0 Reputation points

2023-10-09T08:40:02.34+00:00

It hasn't been solved.

Please run that powershell command and tell me where can I solve that error please.

Thanks.

3 answers

Your answer

Jarvis Sun-MSFT 10,231 Reputation points Microsoft External Staff

2023-10-09T07:27:27.15+00:00

@Rama Gakii I am writing here to confirm with you how the thing going now?

If you need further help, please provide more detailed information, so that we can give more appropriate suggestions.
Rama Gakii 0 Reputation points

2023-10-09T08:40:02.34+00:00

It hasn't been solved.

Please run that powershell command and tell me where can I solve that error please.

Thanks.

Answer 1

Andy David - MVP 157.9K MVP Volunteer Moderator

Download and install the latest ExO powershell module:

https://learn.microsoft.com/en-us/powershell/exchange/exchange-online-powershell-v2?view=exchange-ps

Rama Gakii 0 Reputation points

2023-10-04T22:43:57.7+00:00

Hello I have updated the latest EXO Powershell module below and the error still persists
Jarvis Sun-MSFT 10,231 Reputation points Microsoft External Staff

2023-10-11T09:50:48.81+00:00

@Rama Gakii , Sorry for didn't see your screenshots here.

Have you tried to run the Start-ManagedFolderAssistant cmdlets strictly after Connect-ExchangeOnline is successed, skip the step $UserCredential = Get-Credential

https://learn.microsoft.com/en-us/powershell/exchange/connect-to-exchange-online-powershell?view=exchange-ps
Rama Gakii 0 Reputation points

2023-10-11T18:19:51.4633333+00:00

Hello Jarvis thanks for reaching back the Start-ManagedFolderAssistant cmdlet works fine without any error.

Though, I am using this guide https://www.infiflex.com/microsoft-365-force-archival to force archiving and the post shows it's able to kickstart the process.

What do you think could be the issue please?
Jarvis Sun-MSFT 10,231 Reputation points Microsoft External Staff

2023-10-12T09:46:17.42+00:00

Rama Gakii, would you please elaborate on which step you have the issue? Still Access denied as front?

Regarding the topic force exchange In-place archive, I found the below guide similar cmdlets as you have mentioned maybe can help: https://automatica.com.au/2018/03/force-exchange-online-archiving-to-start-archiving-email-on-office-365/

Rama Gakii 0

Hello @Jarvis Sun-MSFT yes I ma getting Still Access denied as front? even after trying your link right here.

This is the cmdlet

$UserCredential = Get-Credential
$Session = New-PSSession -ConfigurationName Microsoft.Exchange -ConnectionUri https://outlook.office365.com/powershell-liveid/ -Credential $UserCredential -Authentication Basic -AllowRedirection
Import-PSSession $Session

Start-ManagedFolderAssistant -Identity user@example.com

That's bringing in the same error,

Is the cmdlet running well on your end?

Jarvis Sun-MSFT 10,231 Reputation points Microsoft External Staff

2023-10-13T07:48:24.0033333+00:00

In my environment, it runs well. Though I think it most likely account permission issue,
Rama Gakii 0 Reputation points

2023-10-13T08:10:44.3533333+00:00

Hello @Jarvis Sun-MSFT kindly check below on the cmdlet

Have I missed something on the code please?

Because the error persists
Jarvis Sun-MSFT 10,231 Reputation points Microsoft External Staff

2023-10-16T08:18:58.26+00:00

Hi @Rama Gakii ,

I used your cmdlet just replaced the Identity with my account, the code is fine I think.

I wonder if you have the suitable licenses because the “In-place Archive” feature is only available with Office Professional Plus licenses, could you please check your admin account?

https://support.microsoft.com/en-us/office/outlook-license-requirements-for-exchange-features-46b6b7c5-c3ca-43e5-8424-1e2807917c99?correlationid=185cf2ce-9cd7-43bc-877e-0094d1200f1f&ui=en-us&rs=en-us&ad=us
Rama Gakii 0 Reputation points

2023-10-16T11:37:47.8133333+00:00

Hello @Jarvis Sun-MSFT I have Office 365 E3

It should work with this License right?
Jarvis Sun-MSFT 10,231 Reputation points Microsoft External Staff

2023-10-17T07:18:03.7066667+00:00

@Rama Gakii Yes, Office E3 is OK.

Have you verified the Licenses assignment and Admin Roles again?

Answer 2

Rama Gakii 0

Hello @Jarvis Sun-MSFT I have even created a new Business Premium Tenant and as you can see visually, below are the screenshots for the licenses assignment and Admin Roles

User's image

Please hopefully everything is checked well

Here's still our cmdlet

User's image

I have run it as s an administrator in the tenant and I did also run powershell in admin mode

Please where may I be missing something?

Jarvis Sun-MSFT 10,231 Reputation points Microsoft External Staff

2023-10-20T01:52:16.1066667+00:00
Hi @Rama Gakii ,

Must tell you that you can no longer connect to EXO PowerShell through Basic authentication in that way. As I have mentioned before, you should skip the step $UserCredential = Get-Credential and run the Start-ManagedFolderAssistant cmdlets strictly. Meanwhile, the progress from third-party guidelines is no longer feasible.

Connect to Exchange Online PowerShell, firstly, you should follow the official links: Connect to Exchange Online PowerShell | Microsoft Learn

Besides, to force In-place Archive for user mailbox. By my test, I get it worked with the below cmdlets:

Enable-Mailbox -Identity <mailbox name> -Archive

After waiting for a minute and check the progress via logging in to OWA and looking at the contents of the In-Place Archive mailbox in the left-hand sidebar. Results as below:

Hope the above can help. If there are any other problems, feel free to let us know：）
Jarvis Sun-MSFT 10,231 Reputation points Microsoft External Staff

2023-10-25T02:05:25.97+00:00

Hello @Rama Gakii ,

Just checking in to see if above information was helpful.

Please let us know if you would like further assistance.

If the question has been answered, please accept the helpful replies as answers, this will make answer searching in the forum easier and be beneficial to other community members as well.

Thanks in advance!
Rama Gakii 0 Reputation points

2023-10-25T15:45:48.8666667+00:00

So the Start-ManagedFolderAssistant forces archiving directly without the need of $UserCredential = Get-Credential ,,,,I thought you had earlier used $UserCredential = Get-Credential and it worked well from your end as you had shared.
Rama Gakii 0 Reputation points

2023-10-25T15:48:28.68+00:00

The start Start-ManagedFolderAssistant works perfectly with no hiccup,

I just thought the $UserCredential = Get-Credential worked well earlier on from your end and I wanted to know how you pulled it off.
Jarvis Sun-MSFT 10,231 Reputation points Microsoft External Staff

2023-10-27T07:44:52.38+00:00

@Rama Gakii

Since the cmdlet $UserCredential = Get-Credential is not supported now. You should connect the EXO PowerShell and sign in user credential with correct admin role firstly, and then direct Start-ManagedFolderAssistant, this is my step:
Rama Gakii 0 Reputation points

2023-10-27T15:14:58.05+00:00

@Jarvis Sun-MSFT please will this Start-ManagedFolderAssistant, force archive via powershell or it will just create the folder on exchange on web?
Jarvis Sun-MSFT 10,231 Reputation points Microsoft External Staff

2023-10-30T07:17:17.4033333+00:00

@Rama Gakii On my OWA, just seeing the Archive folder generated, and I haven't tested if the archive is implemented yet :）
Jarvis Sun-MSFT 10,231 Reputation points Microsoft External Staff

2023-11-02T02:17:38.9233333+00:00

@Rama Gakii Hi, how are things going now? If you feel my answer is help, please kindly accept the Answer, I'm always here waiting for you :)
Rama Gakii 0 Reputation points

2023-11-02T20:04:54.8733333+00:00

Please share with me powershell cmdlets to force archive not to create the Online archive folder
Jarvis Sun-MSFT 10,231 Reputation points Microsoft External Staff

2023-11-08T07:23:59.2866667+00:00

@Rama Gakii ,

Hello, now you can connect to EXO powershell normally, and you can use the Start-ManagedFolderAssistant cmdlet to force Archive, right?

Q:Please share with me powershell cmdlets to force archive not to create the Online archive folder

I don't know what you mean here, but my understanding is that the appearance of the Online archive folder is the expected result, after you run the above commands. If there are any misunderstanding, please kindly correct me.

Moreover, the issues discussed at this time seems are not the same as regular as the topic of this Q&A. In order to better discuss and solve the problem you are currently experiencing, it is recommended that starting a new thread/issue with detailed information/screenshots.

Best Regards,

Jarvis
Rama Gakii 0 Reputation points

2023-11-09T00:24:54.4933333+00:00

It is the same.

I am simply requesting for powershell cmdlet that enables me to force mail archive not just displaying the online archive folder

That's the reason I shared the error in the first place?

Please what cmdlets can I use to achieve that?

Answer 3

Rama Gakii 0

I still need help am getting the same error on a jew tenant

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Am getting error "New-PSSession : [outlook.office365.com] Connecting to remote server outlook.office365.com failed with the following error message : Access is denied. For more information, see the about_Remote_Troubleshooting Help topic."

3 answers

Your answer