windows server 2019 MAK license activation is not possible (0x80041014)

Question

HPE DL160 Gen10 Install windows server 2019 Standard (Desktop Experience), I'm trying to perform MAK license authentication, but it's not working.

I have re-entered the key many times, so I don't think there are any incorrect key inputs.

When I looked into the error code (0x80041014) that is displayed when authentication fails, I found an article that states that the cause is a corrupted configuration file.

Therefore, I tried reinstalling the OS and re-activating the license, but the result remained the same.

There is no problem connecting to the internet.

I would like to resolve the issue, but what are the possible causes?

Answer 1

The key was sent by email text. So, I think there is possibly an incorrect key.

In that case you could email volume licensing service center. https://support.microsoft.com/en-us/supportrequestform/2afa6f15-b710-db46-909a-8346017c802f?sl=en&sc=US selquest@microsoft.com

--please don't forget to close up the thread here by marking answer if the reply is helpful--

Answer 2

Q&A forums are currently English language only.

1. Are you installing using evaluation or licensed media?
2. What channel is the product key? (OEM, retail, volume)

Answer 3

Thank you for your comment. I will answer below.

1. Licensed media.
2. Purchased the license by MPSA.

The key was sent by email text. So, I think there is possibly an incorrect key.

Can the error code be displayed due to an incorrect key?