I am not able to save changes in a profile, or publish an updated profile. "Save" Error codes: Error code: 412.470.006.200 / v1zdh9u42g.2 Error code: 412.470.006.200 / v1zdh9u42g.3 Error code: 412.470.006.200 / v1zdh9u42g.7 "Publish" Error codes: Error code: 500.321.998.101 / 2mo8qg5wzxg.5 Error code: 500.321.998.101 / 2mo8qg5wzxg.6 Application ID is: eb76400d-10e7-435c-af00-84baf04da59f Device: vitaly-fx30s-01

Hello @Vkurd , Thanks for reporting this to us, the Product team has taken action on this issue and responded to our query. The 412.470.006.200 errors are all _eTag mismatch errors trying to Patch modelDef doc. Please refresh on Ux to get the latest and call " Save " again should resolve this. The 500.321.998.101 are calls to publish which failed because of transient ESOCKETTIMEDOUT during that time.. The Product Team has been notified and the recent fix should help in resolving both the cases above, We can refresh and retry again and it should work fine. Update: 11/18/2020 . The Product Team has released a fix, that should help in resolving these issues. Please let us know if you need further help in this matter. Thank you, Satish.

Not able to save or publish a profile

Accepted answer

QuantumCache 20,106 Reputation points

2020-10-27T16:11:07.117+00:00

Hello @Vkurd , Thanks for reporting this to us, the Product team has taken action on this issue and responded to our query.

The 412.470.006.200 errors are all _eTag mismatch errors trying to Patch modelDef doc.

Please refresh on Ux to get the latest and call "Save" again should resolve this.

The 500.321.998.101 are calls to publish which failed because of transient ESOCKETTIMEDOUT during that time..

The Product Team has been notified and the recent fix should help in resolving both the cases above,

We can refresh and retry again and it should work fine.

Update: 11/18/2020.
The Product Team has released a fix, that should help in resolving these issues.

Please let us know if you need further help in this matter.

Thank you,

Satish.
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Vkurd 81 Reputation points

2020-10-27T16:48:57.587+00:00

I was able to save an update profile, but the wheel was spinning for almost 2 minutes...

I am still getting error message when trying to Publish an updated profile: Error code: 500.321.998.101 / 3k26mzvskq.2

QuantumCache 20,106 Reputation points

2020-10-27T17:36:07.5+00:00

Ok let me check on this... please stay tuned.

QuantumCache 20,106 Reputation points

2020-10-27T19:16:50.107+00:00

Hello @Vkurd ,
A hotfix is planned to be deployed around 1-2pm PDT. Will notify you when it is done. Thanks for your patience and time on this matter.

QuantumCache 20,106 Reputation points

2020-10-28T00:18:39.65+00:00

Hello @Vkurd , The Hotfix is released by the Product Team, please validate the scenario from your side and let us know.

Vkurd 81 Reputation points

2020-10-28T13:58:34.523+00:00

still get the error message when try to publish:

Error
We're sorry, something went wrong on our end. Please try again.
Error code: 500.321.998.101 / 2lgjoa6rqyu.35

Vkurd 81 Reputation points

2020-10-28T14:00:53.32+00:00

also just got another error when tried to save an updated profile

Error
We couldn't save your changes. Please refresh the page and try again.
Error code: 412.470.006.200 / 2lgjoa6rqyu.37

QuantumCache 20,106 Reputation points

2020-10-28T22:12:20.527+00:00

Hello @Vkurd ,

The 412.. errors should be resolved when you reset/reload all browser sessions [Close & Open fresh] and then save.

The error with publish should be resolved with a retry.

Please let us know if this helps in this matter.

Vkurd 81 Reputation points

2020-10-29T15:57:20.43+00:00

i shut down the PC before changing the profile and trying to save/publish. It took several minutes to Save (spinning wheel).

And it still fails to Publish:
Error
We're sorry, something went wrong on our end. Please try again.
Error code: 500.321.998.101 / 1c4o1w6scb.29

tried to publish again:
Error
We're sorry, something went wrong on our end. Please try again.
Error code: 500.321.998.101 / 1c4o1w6scb.54

QuantumCache 20,106 Reputation points

2020-10-29T16:27:10.407+00:00

Hello @Vkurd , Sorry for the inconvenience caused. Let me check with the PG team. The next escalation would be to engage the customer directly with our PG team, so please stay tuned for further updates.

QuantumCache 20,106 Reputation points

2020-10-30T00:41:06.09+00:00

Hello @Vkurd ,

Please send an email to azcommunity@microsoft.com with the below details, so that we can work closely on this matter.

Thread URL: Link to this thread.
Your Azure Subscription ID:
Email Subject : Attn Satish Boddu
Please let me know once you have done the same

Vkurd 81 Reputation points

2020-10-30T21:31:28.027+00:00

Hi Satish,
I just sent an email with the requested details. I look forward to hearing from you soon!

Thanks.
Vitaly
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Not able to save or publish a profile

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