Share via

Azure OpenAI Studio is not able to reach on privately link instances

Lanjewar, Hemant/Information Systems 5 Reputation points
2023-10-05T17:44:06.44+00:00

Created OpenAI instances on azure subscription using private link and disabled public internet.

Recently this setup is stop working, not able to connect OpenAI instance from on-premise and from Open Studio

Azure OpenAI Service
Azure OpenAI Service
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
2,644 questions
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Saurabh Sharma 23,791 Reputation points Microsoft Employee
    2023-10-05T18:27:23.4866667+00:00

    Hi @Lanjewar, Hemant/Information Systems

    Welcome to Microsoft Q&A! Thanks for posting the question.

    As mentioned in the documentation - Virtual network support & private endpoint support private endpoints are supported only for the API and not for Azure OpenAI Studio. User's image

    If you are having issues with connecting the OpenAI API instance from your on-premises network, then can you please check if your IP network rule is setup to allow the internet-facing IP address. Please refer to the Configure access from on-premises networks documentation for details.

    Please let me know if you have any questions.

    Thanks

    Saurabh

    Please 'Accept as answer' and Upvote if it helped so that it can help others in the community looking for help on similar topics.