Getting 500 Internal Server Error - While doing reindex job for Single resource in Azure Health Data Service - FHIR service

P, Pioline (Cognizant) 195

I was creating custom search parameter for claim resource to locate all resource with certain diagnosis code.

I was able to successfully create the custom search parameter using POST {{fhirurl}}/SearchParameter

The following request also showed the custom search parameter that I created in a list[]:
GET {{fhirurl}}/Claim/{{claim_id}}/$reindex

But, when I tried reindexing the custom search parameter for single resource (as mentioned in documentation https://learn.microsoft.com/en-us/azure/healthcare-apis/fhir/how-to-do-custom-search) using following request:
POST {{fhirurl}}/Claim/{{claim_id}}/$reindex

I am getting 500 Internal Server Error. May I know the reason for this?

Please let me know soon.

navba-MSFT 17,280 Reputation points Microsoft Employee

2023-10-10T04:21:27.0966667+00:00
@P, Pioline (Cognizant) Welcome to Microsoft Q&A Forum, Thank you for posting your query here!

I understand that you are getting a 500 Internal Server Error while trying to reindex a custom search parameter for a single resource in Azure Health Data Service - FHIR service.

Please let me know if you are still encountering this issue. If Yes, then while you got the 500 internal Server Error, You should see a response like below. This has the diagnostics field which provides the cause of the issue:

{ "resourceType": "XXXXXXXXXX", "id": "0d0f007d-9e8e-444e-89ed-7458377d7889", "issue": [ { "severity": "error", "code": "processing", "diagnostics": "XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX" } ] }

Please note that having access to diagnostic logs is essential for monitoring a service and providing compliance reports.

As a next action plan, please follow this article which explains how to enable these logs for the FHIR service. Then you can Run the following query to get all the failed results:

MicrosoftHealthcareApisAuditLogs | where ResultType == "Failed"

Please share these details with me and I would be happy to assist you further. Awaiting your reply.
P, Pioline (Cognizant) 195 Reputation points

2023-10-10T05:21:23.5566667+00:00

Yes I am still getting the error. I got the response you posted above. However, its empty like this: (no message inside the diagnostics property)

"diagnostics": ""

Also, I configured the Diagnostic settings (logs) to storage account. I opened the PT1.json file, but there is no mention of the reason for the error.
navba-MSFT 17,280 Reputation points Microsoft Employee

2023-10-10T06:45:56.2166667+00:00

@P, Pioline (Cognizant) Thanks for getting back.

Please share the below details over email to azcommunity[at]microsoft[dot]com with subject as "Attn: Naveen' so that we can further check internally on this issue, so that I can look at the backend logs for the cause of this issue:

a. Please send me complete response that you got.

b. Please follow this article which explains how to enable these logs for the FHIR service. Then you can Run the following query to get all the failed results:

MicrosoftHealthcareApisAuditLogs | where ResultType == "Failed"

c. Please share the output of above command details with me.

d. Subscription id.
e. Time of the issue in UTC

f. Thread url of this Q&A issue.

Awaiting your reply.
P, Pioline (Cognizant) 195 Reputation points

2023-10-10T09:26:03.4933333+00:00

I have mailed. Please check and respond. Thanks.
navba-MSFT 17,280 Reputation points Microsoft Employee

2023-10-10T09:36:29.5133333+00:00

@P, Pioline (Cognizant) Thanks for your email. As requested above, please share the below details too. This will help in the log analysis. Awaiting your reply.

b. Please follow this article which explains how to enable these logs for the FHIR service. Then you can Run the following query to get all the failed results:

MicrosoftHealthcareApisAuditLogs | where ResultType == "Failed"

c. Please share the output of above command details with me.

d. Subscription id.
navba-MSFT 17,280 Reputation points Microsoft Employee

2023-10-19T03:35:12.15+00:00

@P, Pioline (Cognizant) Just following up to check if the below answer helped. If that answers your query, do click "Accept the answer” for the same, which might be beneficial to other community members reading this thread. And, if you have any further query do let us know. I would be happy to help.

1 answer

navba-MSFT 17,280 Reputation points Microsoft Employee

2023-10-17T03:52:58.2366667+00:00

@P, Pioline (Cognizant) We sincerely apologize for the delay in getting back. Due to the complexity of this issue, we had involved the Product Group team on to this. Here is the update from them:

Update:
This is a known issue that should be fixed in the next release.

Link to the fix: Single resource Reindex fixed by rajithaalurims · Pull Request #3522 · microsoft/fhir-server (github.com)

Once the fix is released, the issue shouldn't reoccur again. The ETA for fix would be one or two weeks.

** UPDATE**
Fix for this issue has been released and the issue hasn't occurred for more than a month now.

**
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