Change country or region in Azure account

Question

Change country or region in Azure account

svanimisetti 15

I have an Azure subscription which I created in a different country and billing info/region. I moved a new country recently. When I try to use Azure now - it show the old address/country and also billing in previous country's currency. I am also unable to change the country/region in the account as it seems to be greyed out. How can I continue to use my Microsoft account email with Azure without having to create a new email just for Azure.

Monalla-MSFT 13,071 Reputation points Moderator

2023-11-02T15:11:11.6766667+00:00

@svanimisetti - Just checking in to see if the below answer helped. If this answers your query, do click "Accept as Answer" and click "Yes" for the same, which might be beneficial to other community members reading this thread. And, if you have any further query do let us know.
Hasit 0 Reputation points

2024-04-23T03:34:22.15+00:00

I had the same issue.
Please check if you have multiple directories in your azure portal, if yes, then make sure you have default directory selected. Which will then allow you to select the country set in your profile.

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Your answer

Monalla-MSFT 13,071 Reputation points Moderator

2023-11-02T15:11:11.6766667+00:00

@svanimisetti - Just checking in to see if the below answer helped. If this answers your query, do click "Accept as Answer" and click "Yes" for the same, which might be beneficial to other community members reading this thread. And, if you have any further query do let us know.
Hasit 0 Reputation points

2024-04-23T03:34:22.15+00:00

I had the same issue.
Please check if you have multiple directories in your azure portal, if yes, then make sure you have default directory selected. Which will then allow you to select the country set in your profile.

Answer 1

Monalla-MSFT 13,071 Moderator

@svanimisetti - Welcome to Microsoft Q&A and thanks for reaching out to us.

Changing the country or region for an existing account isn't supported. However, you can create a new account in a different country or region and then contact Azure support to transfer your subscription to the new account.

Please refer to the below doc for more reference: https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/change-azure-account-profile

Hope this helps. and please feel free to reach out if you have any further questions.

If the above response was helpful, please feel free to "Accept as Answer" and click "Yes" so it can be beneficial to the community.

svanimisetti 15 Reputation points

2023-10-11T14:41:49.98+00:00

Thanks for your prompt response. Unfortunately, I will not be able to accept this as an answer as it does not resolve my issue. It is very surprising that non-corporate or personal users cannot change their country/region - or at least delete/archive the old Azure account and recreate new one with same email ID. I understand there may be concerns around archival/security/misuse, but other major cloud services did not seem to have a problem with my request.
Monalla-MSFT 13,071 Reputation points Moderator

2023-10-27T17:43:04.86+00:00

svanimisetti - Thank you for the response and apologies for the delay in responding to you. I have reached out to our internal team to find out if there is any solution around this, but there isn't any at this moment. Please feel free to share your feedback at feedback.azure.com so it can be prioritized and taken up by our product team. Thank you for understanding.
Radu H 0 Reputation points

2024-02-27T16:47:33.5633333+00:00

Has this issue been resolved since this post?
I have the same need... to change the bill to country.
Monalla-MSFT 13,071 Reputation points Moderator

2024-03-06T20:19:29.03+00:00

Radu H - That feature is unfortunately not available at this moment.

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Change country or region in Azure account

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