How to create a Policy Tip warning for internal users sending to a specific group of outside recipients?

Question

How to create a Policy Tip warning for internal users sending to a specific group of outside recipients?

Justin Robertson 0

We have a policy that we are trying to enforce at the software level. The policy is that our users should only be sending emails to the provided email addresses not a specific group of peoples personal email address. Here is how i THOUGHT it would have worked:

EAC > Rules > The recipient is [address includes any of these words] > Notify the sending with a policy tip.

But the policy tip does not work with the [address includes any of these words]. Suggestions on how to achieve this?

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Jarvis Sun-MSFT 10,231 Reputation points Microsoft External Staff

2023-10-18T05:49:29.3766667+00:00

@Justin Robertson I wanted to follow up and know if the below responses helped in answering your query. If it did, please do not forget to accept the appropriate response as Answer so that others in the community facing similar issues can easily find the solution.

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Deleted

This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Jarvis Sun-MSFT 10,231 Reputation points Microsoft External Staff

2023-10-18T05:49:29.3766667+00:00

@Justin Robertson I wanted to follow up and know if the below responses helped in answering your query. If it did, please do not forget to accept the appropriate response as Answer so that others in the community facing similar issues can easily find the solution.

Answer 1

Andy David - MVP 157.6K MVP Volunteer Moderator

I would just block their ability to send to users with a transport rule

The policy tips apply to a DLP policy however.

Justin Robertson 0 Reputation points

2023-10-06T18:17:24.4633333+00:00

The problem with that is that there are some situations where we would allow our users to send to those emails. So we are trying to either require a reason or at least have them reminded its against policy.
Jarvis Sun-MSFT 10,231 Reputation points Microsoft External Staff

2023-10-13T07:32:54.74+00:00

@Justin Robertson If you want to require a reason for sending emails to personal email addresses, you can add a condition under Apply this rule if… that requires users to include a specific keyword or phrase in the message subject or body.

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How to create a Policy Tip warning for internal users sending to a specific group of outside recipients?

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