Restore previous backup for Microsoft authenticator

Question

My android phone accidentally reset , after that I restored from google backup but from authenticator side it’s created a new backup over the one that contains the actual account

how i can go to previous one ?

Answer 1

Hi Abdalsalam Amawi:

Thanks for reaching out to Microsoft Q&A.

Please see the procedure below as per MS Docs.

You can recover your account credentials from your cloud account, but you must first make sure that the account you're recovering doesn't exist in the Authenticator app. For example, if you're recovering your personal Microsoft account, you must make sure you don't have a personal Microsoft account already set up in the authenticator app. This check is important so we can be sure we're not overwriting or erasing an existing account by mistake.

https://support.microsoft.com/en-us/account-billing/back-up-and-recover-account-credentials-in-the-authenticator-app-bb939936-7a8d-4e88-bc43-49bc1a700a40

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