Your session ended because of a data encryption error. If this keeps happening, contact your network administrator for assistance.

Question

Your session ended because of a data encryption error. If this keeps happening, contact your network administrator for assistance.

Anna Aimeri 10

Hello! I am using the MacOS client on a Macbook M1 for the Microsoft Remote Desktop. Normally, this error pops up on my screen 2/3 times a day. I just close and reopen the app. Today, it's only 11am and I've already encountered this error over 15 times, making it difficult for me to work. Does anyone know what could be going on?

User's image

These are my Remote Desktop settings. I also read somewhere that for some people downgrading to an older version did the trick. However, I have not yet found a link for an older version for the MacOS client.

Thanks in advance!

Tasos Karanikolas 5 Reputation points

2023-10-13T11:32:14.6133333+00:00

Hi

I am having the same issue.

Any News ?

Thanks
Anna Aimeri 10 Reputation points

2023-10-13T13:00:24.7966667+00:00

No news so far. It's becoming increasingly worse in my case it keeps popping up more and more. Haven't found a workaround yet.
Tasos Karanikolas 5 Reputation points

2023-10-13T16:10:33.4666667+00:00

Try to close safari (quit) and try again !!!!

I did it a while ago and I've been working for hours without the rpd closing. As soon as I open Safari, the problem comes back!!!
Anna Aimeri 10 Reputation points

2023-10-13T16:50:50.6966667+00:00

Interesting @Tasos Karanikolas ... I noticed that what makes it crash most of the time for me is when I try to perform some copy/paste action between my local machine and the remote one or vice versa. Thanks for the advice!