I reset my iPhone & Microsoft Authenticator is deleted

Ahmad 0 Reputation points
2023-10-07T05:28:32.23+00:00

Hello, I reset my iPhone. Everything on the device was deleted. I installed the Microsoft Authenticator application, but the accounts synced with it were not recovered. Now I cannot access my Twitter or Instagram account. I am in big trouble. How can I recover all of that?

Microsoft Security | Microsoft Authenticator
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  1. Dillon Silzer 57,831 Reputation points Volunteer Moderator
    2023-10-07T06:04:41.7833333+00:00

    Hi Ahmad,

    Check if you backed up the Authenticator app:

    Back up and recover account credentials in the Authenticator app

    https://support.microsoft.com/en-us/account-billing/back-up-and-recover-account-credentials-in-the-authenticator-app-bb939936-7a8d-4e88-bc43-49bc1a700a40


    If this is helpful please accept answer.

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  2. Ahmad 0 Reputation points
    2023-10-07T06:20:30.71+00:00

    Unfortunately, I did not activate backup, you should have enabled it by default.

    I don't have a backup does this mean all my accounts are gone

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