PC shuts off at 100% volume {resets}

Chan 0 Reputation points

When I turn the volume up to 100% on my PC, it shuts off and displays different colors. I initially thought it was a GPU issue, but I replaced it and the problem persists. My motherboard's debug light doesn't turn on either, suggesting it's not a hardware issue. Any ideas on what could be causing this problem?

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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  1. S.Sengupta 16,006 Reputation points MVP

    Next time when such thing will happen, open Event Viewer application error logs to find out any clue related to the shutdown. This will help to understand exact reason.

    Make sure the BIOS is fully updated.

    Run the Power Troubleshooter:

    1. Click on the Windows icon on your computer, then type in Troubleshoot.
    2. At the left pane, choose Troubleshoot.
    3. Under Find and fix other problems, click on Power, then Run the troubleshooter.

    Open command prompt window as Admin , type SFC /scannow and press Enter and followed by these three commands:

    DISM /Online /Cleanup-Image /CheckHealth

    DISM /Online /Cleanup-Image /ScanHealth

    DISM /Online /Cleanup-Image /RestoreHealth

    If it continues then get it checked by the vendor.

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