How to fix 'InvalidContent' error in ID_Document model for Document Intelligence

Hani Shaikh 0

I am trying to use the ID Document model in Document Intelligence python code to analyze the passport and retrieve its details. The file is in valid jpg format. I even tried with png.

When I use the passport photo in Document Intelligence Studio it picks up the details. But when using the python code in my application as documented here https://learn.microsoft.com/en-us/azure/ai-services/document-intelligence/how-to-guides/use-sdk-rest-api?view=doc-intel-3.1.0&tabs=windows&pivots=programming-language-python#use-the-id-document-model I keep seeing this error:

  File "C:\Users\hanis\AppData\Local\Programs\Python\Python312\Lib\site-packages\azure\ai\formrecognizer\_generated\v2023_07_31\operations\_document_models_operations.py", line 443, in _analyze_document_initial
    raise HttpResponseError(response=response)
azure.core.exceptions.HttpResponseError: (InvalidRequest) Invalid request.
Code: InvalidRequest
Message: Invalid request.
Inner error: {
    "code": "InvalidContent",
    "message": "The file is corrupted or format is unsupported. Refer to documentation for the list of supported formats."

santoshkc 4,425 Reputation points Microsoft Vendor

2023-10-10T10:52:50.8366667+00:00
Hi @Hani Shaikh ,

Thank you for reaching out to Microsoft Q&A!

I understand that you're encountering an "InvalidContent" error when using the ID Document model in Document Intelligence python code to analyze a passport and retrieve its details. The error message suggests that the file is corrupted, or format is unsupported. Let me help you with this.

As per my understanding most likely the document is corrupted or not accessible. Please check it once.

I tried using the below Python code snippet for a sample passport Document using ID Document model in Document Intelligence. And able get the output without any error.

import os from azure.ai.formrecognizer import DocumentAnalysisClient from azure.core.credentials import AzureKeyCredential # use your `key` and `endpoint` environment variables key = os.environ.get('FR_KEY') endpoint = os.environ.get('FR_ENDPOINT')

output:

For complete code Snippet see below link:

azure-sdk-for-python/sdk/formrecognizer/azure-ai-formrecognizer/samples/v3.2_and_later/sample_analyze_identity_documents.py at main · Azure/azure-sdk-for-python · GitHub

or else:

Use Document Intelligence client library SDKs or REST API - Azure AI services | Microsoft Learn (Use the ID document model)

Please look into the below link for input requirements of a document:

Identity document (ID) processing – Document Intelligence (formerly Form Recognizer) - Azure AI services | Microsoft Learn

I hope this help! Thank you.
santoshkc 4,425 Reputation points Microsoft Vendor

2023-10-11T10:39:57.23+00:00

Hi @Hani Shaikh ,

Following up to see if the above response was helpful. And, if you have any further query do let us know. Thank you.
santoshkc 4,425 Reputation points Microsoft Vendor

2023-10-12T10:55:11.2633333+00:00

Hi @Hani Shaikh ,

We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution, please do share that same with the community as it can be helpful to others. Thank you.
Shashank Srivastava 0 Reputation points

2024-04-22T15:50:43.4166667+00:00

also you cant use regex on the extracted text(i dont want to use OCR). can anyone tell me how it can be acheived.??