Blob storage downloading problem

Nikhil Vasdev 0 Reputation points
2023-10-10T07:22:59.7466667+00:00

Hi, I'm getting the issue related to the Azure Blob Storage. When we try to download the video, the speed of downloading is not consistent. Sometimes it takes minutes to download 40-MB video and sometimes it takes 7-8 seconds. How can we resolve that. Please assist me to resolve this issue.

Thank You!

Azure Blob Storage
Azure Blob Storage
An Azure service that stores unstructured data in the cloud as blobs.
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  1. Sumarigo-MSFT 43,911 Reputation points Microsoft Employee
    2023-10-10T09:03:28.97+00:00

    @Nikhil Vasdev Welcome to Microsoft Q&A Forum, Thank you for posting your query here!

    • How are you downloading the video? Is this specify only for videos or other files?
    • May I know what download speed are getting and How much data are you downloading?
      You can use Azure speed test tool to check the speed: https://www.azurespeed.com/Azure/Download

    Can you try downloading same data using azcopy or Azure Storage explorer tool and check are you getting the same download speed?

    Additional information: There is no throttling on the Azure side below the published 60 MB/s scalability target for a single blob. If the network and client machine can handle the traffic then we will send it.

    Here's a guide for troubleshooting high E2E latency: https://learn.microsoft.com/en-us/azure/storage/common/storage-monitoring-diagnosing-troubleshooting#metrics-show-high-AverageE2ELatency-and-low-AverageServerLatency

    You can also, refer the below documentation for azure storage performance. If it doesn’t I would recommend you create a technical support ticket to find the root cause of the issue. The ticket enables you to work closely with the support engineers and get a quick resolution for your issue. If you don't have the support plan we will try and help you get a one-time free technical support. In this case, could you send an email to AzCommunity[at]Microsoft[dot]com referencing this thread as well as your subscription ID. Please mention "ATTN subm" in the subject field. Thank you for your cooperation on this matter and look forward to your reply.

    Microsoft Azure Storage Performance and Scalability Checklist

    Please let us know if you have any further queries. I’m happy to assist you further.


    Please do not forget to "Accept the answer” and “up-vote” wherever the information provided helps you, this can be beneficial to other community members.