Today i was checking the "cost analysis" for my Azure Subscription, and i found that i have 23 USD as actual cost for "Azure App Service", as follow:- Although all the App services in my case are been stopped 3 months ago:- so why i am been charged for something i am not using and which is stopped?

Hi, Stopping an Azure App Service Web App doesn't stop the charges from accruing. To stop the charges you would need to switch it to Free tier or delete the app service plan altogether. Please see FAQ at bottom of App Service pricing page , screenshot below: In your screenshot you have web app on Standard pricing tier--this is likely the source of the charges. The other items in your screenshot are Function Apps on Consumption pricing tier, which doesn't accrue any charges if not being used. Please click Accept Answer and upvote if the above was useful. Thanks. -TP

Hi @ john john , your best option is to open a support ticket with Microsoft: Submit a support ticket Select Billing in the Issue type drop-down Billing and Subscription support is for free in any Azure Support Plan -> Compare support plans (If the reply was helpful please don't forget to upvote and/or accept as answer , thank you) Regards Andreas Baumgarten

why i am been charged for "Azure App Service" while i do not have any active ones

john john 946

Today i was checking the "cost analysis" for my Azure Subscription, and i found that i have 23 USD as actual cost for "Azure App Service", as follow:-

User's image

Although all the App services in my case are been stopped 3 months ago:-

User's image

so why i am been charged for something i am not using and which is stopped?

2 answers

TP 83,971 Reputation points

2023-10-10T22:34:37.5933333+00:00

Hi,

Stopping an Azure App Service Web App doesn't stop the charges from accruing. To stop the charges you would need to switch it to Free tier or delete the app service plan altogether. Please see FAQ at bottom of App Service pricing page, screenshot below:

In your screenshot you have web app on Standard pricing tier--this is likely the source of the charges. The other items in your screenshot are Function Apps on Consumption pricing tier, which doesn't accrue any charges if not being used.

Please click Accept Answer and upvote if the above was useful.

Thanks.

-TP
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1 person found this answer helpful.
john john 946 Reputation points

2023-10-10T22:43:31.0966667+00:00

@TP thanks

john john 946 Reputation points

2023-10-12T13:24:04.3166667+00:00

@TP i removed the web app on Standard pricing tie, and currently i have those App services only:-

But i am still been charged now the charge has been raised to 27.58, as follow:-

Any advice please?

TP 83,971 Reputation points

2023-10-12T14:31:45.5933333+00:00

@john john There is a lag between when you incur a charge from using a service and when it shows up in billing. The amount for Azure App Service should stabilize and remain constant within a couple of days (usually much quicker) after you delete the service.

https://learn.microsoft.com/en-us/azure/cost-management-billing/costs/understand-cost-mgt-data#cost-and-usage-data-updates-and-retention

john john 946 Reputation points

2023-10-12T18:26:01.0433333+00:00

@TP so it is normal to be charged for a service that has been deleted, after been deleted? i did not get the case?

Ryan Hill 27,111 Reputation points Microsoft Employee

2023-10-12T19:53:28.7233333+00:00

@john john what @TP is saying that the charges update several times a day. So, depending on when the check was done and when the service was deleted may not reflect completely until the next refresh. This graph is an estimate until your invoice is closed by billing period, what was linked above.

What you can do however, is change date and view. So, if you delete the resource yesterday on 10/11, you'll still see a partial charge but if you change the date to 10/12, you should no longer see it.

If you still need assistance understanding charges, it's best to submit a billing support request.

TP 83,971 Reputation points

2023-10-13T06:14:05.09+00:00

@john john Did you delete the App Service Plan when you deleted the web app? It should've prompted you when you deleted the app, but I wanted to double-check because if you left the plan you will still be charged.

As to your question, if not all charges have posted for a deleted service, then yes, it would be normal to see new charges for a deleted service. Whether or not that is the full explanation for the increased amount you are seeing I don't know, since I'm not looking at your data and don't know precisely when each of your screenshots were taken nor do I know precisely when you deleted/stopped services, etc.

Please look at other views besides what you posted as screenshot for more details. For example, in Cost Analysis, at the top select View: CostByResource

Next to the View option is the date filter. You can use that to only show a specific day or range of days using Custom date range option. In this way you can drill down and see which resource(s) have been accruing charges each day.

Your original screenshot showed you had Standard SKU App Service plan, which costs about $73/month, which was pretty close to your forecasted total for the month. Assuming nothing else changed if you deleted that app service plan most of your forecasted costs should be eliminated.

john john 946 Reputation points

2023-10-13T13:35:22.3966667+00:00

@TP here is what i am getting when i define to show the cost by service:-

so how i can disable the "Azure App Service Standard plan"?

TP 83,971 Reputation points

2023-10-13T13:54:34.33+00:00

@john john You might not have deleted the App Service Plan. Using link below, do you see a plan with Standard (if yes, that is what you need to delete):

https://portal.azure.com/#view/HubsExtension/BrowseResource/resourceType/Microsoft.Web%2FserverFarms

john john 946 Reputation points

2023-10-13T14:19:58.9466667+00:00

@TP yes i can see this Standard plan:-

but there is no delete button..

TP 83,971 Reputation points

2023-10-13T14:35:09.4633333+00:00

@john john Click on the Name "ASP-Functions-9843" and then there will be a delete button at the top.

Ryan Hill 27,111 Reputation points Microsoft Employee

2023-10-15T18:55:25.12+00:00

Were you able to successfully delete the app service plan @john john ? You can also use the CLI to delete the plan; az appservice plan delete --name ASP-Functions-ad69 --resource-group <the resource group>. Also note, that the name looks like it was created as standard functions app service plan. This would happen if you created a function app and select Standard or Elastic Premium rather than Consumption for the plan.

TP 83,971 Reputation points

2023-10-19T15:32:16.13+00:00

@john john Any update?
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Andreas Baumgarten 104K Reputation points MVP

2023-10-10T22:35:59.6733333+00:00

Hi @john john ,

your best option is to open a support ticket with Microsoft: Submit a support ticket

Select Billing in the Issue type drop-down

Billing and Subscription support is for free in any Azure Support Plan -> Compare support plans

(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards

Andreas Baumgarten
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