why i am been charged for "Azure App Service" while i do not have any active ones

john john 946 Reputation points
2023-10-10T22:20:48.7933333+00:00

Today i was checking the "cost analysis" for my Azure Subscription, and i found that i have 23 USD as actual cost for "Azure App Service", as follow:-

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Although all the App services in my case are been stopped 3 months ago:-

User's image

so why i am been charged for something i am not using and which is stopped?

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
2,124 questions
Azure App Service
Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
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  1. TP 78,976 Reputation points
    2023-10-10T22:34:37.5933333+00:00

    Hi,

    Stopping an Azure App Service Web App doesn't stop the charges from accruing. To stop the charges you would need to switch it to Free tier or delete the app service plan altogether. Please see FAQ at bottom of App Service pricing page, screenshot below:

    azure app service faq stopped

    In your screenshot you have web app on Standard pricing tier--this is likely the source of the charges. The other items in your screenshot are Function Apps on Consumption pricing tier, which doesn't accrue any charges if not being used.

    Please click Accept Answer and upvote if the above was useful.

    Thanks.

    -TP

    1 person found this answer helpful.

  2. Andreas Baumgarten 98,621 Reputation points MVP
    2023-10-10T22:35:59.6733333+00:00

    Hi @john john ,

    your best option is to open a support ticket with Microsoft: Submit a support ticket

    Select Billing in the Issue type drop-down

    Billing and Subscription support is for free in any Azure Support Plan -> Compare support plans


    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Regards

    Andreas Baumgarten

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