Mail forward rule with a pattern

Question

Hi there,

As a follow-up to https://answers.microsoft.com/en-us/msoffice/forum/msoffice_o365admin-mso_exchon-mso_o365b/office-365-atp-external-email-forwarding-controls/cb341834-3bc3-41f0-bd64-e366122d9f32?tm=1602489437427, I'm trying to create a mail forward rule using a pattern.

I need to apply the rules only in the subject starts with "SOP and contains Document Ready"

For instance, a mail having "SOP123 Document Ready" as a subject should trigger the rule. While a mail having "WIP123 Document Ready" as a subject should not trigger the rule.

I have looked at https://learn.microsoft.com/en-us/exchange/security-and-compliance/mail-flow-rules/use-rules-to-route-email#using-phrases-and-patterns-in-the-text-file and I have defined my rules as

But the rule doesn't seem to be triggered.

Am I missing anything here? How should I define the pattern to be matched?

This is a follw-up of https://answers.microsoft.com/threadauth/6d448ced-b7a7-47c4-94eb-beb4dd546f88/messages/4f26d881-8a3f-4666-9868-3c4000ea7a50.

Thanks,
Sig

Answer 1

Hi @Sig ,
According to the information you provide, putting * directly into the regular expression will not express the role of wildcards.

Please create a transport rule according to the following settings. This rule will redirect emails with in the subject to your specified In the mailbox("*" can express any other character).

The suject matches these text patterns: SOP.*?Document

----------

If the response is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Answer 2

Add exception for WIP123 in that rule.

Please refer following,
https://learn.microsoft.com/en-us/exchange/security-and-compliance/mail-flow-rules/conditions-and-exceptions

(If this answer id helpful, don't forget to mark it as accepted answer)