Sorry to hear that you're having these issues. The best way resolve is to create an Azure Billing support request. You can create an Azure Billing support request by following these steps: ...
- Sign into the Azure portal.
- Search for "Help + support" in the search bar.
- Select "Help + support" from the search results.
- Select "New support request".
- Select "Billing" as the issue type.
- Fill out the required information and submit the request.
They should be able to help setup check or wire transfer.