Exam certification not visible after passing

Scott Ryder 0 Reputation points
2023-10-11T12:27:57.4266667+00:00

Hi, yesterday I passed the Power Platform Fundamentals PL-900 exam, but the certificate is not visible in my Microsoft Learn account. I have tried logging in using my work account and personal but it's not visible in either. I have received confirmation emails for passing the exam but noticed the Microsoft Certificate ID is different in the email compared to when I login to my MS Learn account. Does something need to be merged together? I need the certificate for my reference and my employer.

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  1. Dave Patrick 426.2K Reputation points MVP
    2023-10-11T12:31:45.8733333+00:00

    I'd try asking for assistance with cert results and transcripts in dedicated forums here. Participate\Ask A Question Learn / Cert Moderators will help you from there.

    Dashboard

    Certification Profile/Certification Dashboard

    Microsoft Certification / Exams / Score Reports or Exam Results

    Microsoft Certification / Certification Profile / Transcript / Missing Exams or Certifications

    --please don't forget to close up the thread here by marking answer if the reply is helpful--

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  2. TP 78,826 Reputation points
    2023-10-11T12:31:50.2066667+00:00

    Hi Scott,

    Officially it should show on your profile within 48 hours after exam. In my experience it shows up within couple of hours.

    Please ask your question in the Microsoft Certification forum using link below. There are support moderators over there that will respond to your question in 1 business day and can assist with getting your certification to show up:

    https://trainingsupport.microsoft.com/en-us/newthread?threadtype=Questions&forum=mcp

    Please click Accept Answer and upvote if above was helpful.

    Thanks.

    -TP

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