Azure Storage Explorer V1.24.2 - Restore lost saved connections

Balachandran, Karthikeyan 25 Reputation points
2023-10-11T15:16:17.8466667+00:00

Hi team,

All of a sudden today, I lost ALL previously saved connections in Azure Storage Explorer. I had connections to more than 20 storage accounts in it. Please help me find a way to restore.

Thank you.

Azure Storage Explorer
Azure Storage Explorer
An Azure tool that is used to manage cloud storage resources on Windows, macOS, and Linux.
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  1. Sumarigo-MSFT 44,081 Reputation points Microsoft Employee
    2023-10-17T17:18:23.32+00:00

    @Balachandran, Karthikeyan Apologies for the delay response!

    Can you describe what they were going through when their connections disappeared? Have they reviewed the Troubleshooting Guide?

     I assume you are already using a very old version of Storage Explorer (well over a year). As per our service policy, this version is no longer supported, so I would highly suggest making sure they are up-to-date.

     Connection data is stored in two separate locations: non-sensitive data (the connection ID and display name) is saved in local storage. The user can see this information by pressing F12, selecting the Application tab, expanding Local Storage > file://, and looking for entries starting with "StorageExplorer_CustomConnections".

    The sensitive data (connection info) is saved in the OS's credential manager. The user will need to search for "StorageExplorer_CustomConnections" passwords to find this data. If so, the user can reconstruct the SAS URL using the "connection.serviceEndpoint" and "connection.credentials[].sasToken" properties.

    Please let us know if you have any further queries. I’m happy to assist you further.


    Please do not forget to "Accept the answer” and “up-vote” wherever the information provided helps you, this can be beneficial to other community members.

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