I cant sıgn ın to my school account , it wants verification number from sms code but it sends it to my old number and I cant change it becouse I cant sign in it it

Efe Kagan 0 Reputation points
2023-10-11T17:09:28.9733333+00:00

when I wanna sign in to my school account it says more information requered and to verificate account it offers two options call and sms , but I cant verificate because it is my old number , I cant recive sms or call , so I dont know what should I do , I am misiing lectures. Can anyone help

Microsoft Security | Microsoft Authenticator
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  1. Anonymous
    2023-10-11T17:24:52.7533333+00:00

    Sounds like you'll need the school admins to reset the account so a new QR code can be generated with which you can relink the authentication device to your account.

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