Outlook demande un mot de passe

RaoBO 0 Reputation points
2023-10-12T10:23:47.93+00:00

Bonjour,

 

J'ai un problème avec ce compte e-mail exchange sur outlook 2021 pro et windows 11 ( compte mail sur OVH) , à chaque fois ce pop-up s'affiche et demande un mot de passe. J'arrive à recevoir et envoyer des e-mails, mais le pop-up dans l'image ci-dessous persiste.

 

Auriez-vous une idée de la manière dont je peux résoudre ce problème ?"

 

Exchange Online
Exchange Online
A Microsoft email and calendaring hosted service.
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  1. Kael Yao 37,746 Reputation points Moderator
    2023-10-13T01:27:45.3966667+00:00

    Hi @RaoBO

    Please kindly note that current Microsoft Q&A forum only supports posting in English.

    For us to better understand your question, please edit the question into English.

    Thanks for your understanding.


    According to machine translation, your question is:

    I have a problem with this Exchange email account on Outlook 2021 Pro and Windows 11 (email account on OVH), every time this pop-up appears and asks for a password. I can receive and send emails, but the pop-up in the image below persists. Do you have any idea how I can solve this problem?

    If there is any misunderstanding, please feel free to point out.


    It seems the image mentioned in your comment wasn't uploaded successfully.

    Is the pop-up window like:

    01

    If yes, please have a check in Credential Manager if there are cached credentials for Outlook.

    If there are, remove these caches and see if it helps with this issue.

    Besides, please also try re-creating a new Outlook profile.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". 

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