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Hi Everybody,
after a successfull migration of OnPremise Exchange 2016 PublicFolders to ExchangeOnline I´ve a strange effect.
When a user with "owner" privileges tries to add a new PublicFolder (in EXO) he get´s an error message in his Outlook 365:
"Ein Clientvorgang ist Fehlgeschlagen" (Sorry, I don´t know the english error message)
Nevertheless, the next day this Folder is visible for the user. (Same effect, when moving an existing folder to a different folder).
The Exchange-Admin can see this folder at that moment when it is created (Standard behaviour) and he can also do all the standard tasks (Add/Delete/Move) just in time.
All User Mailboxes had been migrated successfully to EXO before the Migration of the OnPrem-PublicFolders. The PF-Migration had been completely finalized as described in:
Anybody an idea?
Thank´s in advance!
Cheers
Rudi
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I wanted to follow up and know if the below responses helped in answering your query. If it did, please do not forget to accept the appropriate response as Answer so that others in the community facing similar issues can easily find the solution.
Hi Jarvis,
unfortunatley that solved not the problem. I checked the replication of the permissions and they are all in synch.
And as mentioned. Eventhough the user gets an error message the folder is created, but not visible in realtime for the user. Next day the Folder is visible. So from my point of view not really a privilege topic, for me it "feels" like that there´s still something replicated over night...
Kind regards
Rudi
Hi Rudel, Rüdiger, thanks for your reply.
It seems to be a back-end issue with EXO PF sync service. It is recommended to follow our ICM site for any clues and resolution.
Personally, I suggest you keep watching for a while to see if the problem persists. With Q&A forum limitation, and it is better to create an online support ticket to handle this issue.
Hope things going well.
Jarvis
Hello Rudel, Rüdiger,
How are things going on? We are waiting to see if our problem is resolved. If there is anything update, please feel free to let us know.
This issue typically occurs because the public folder hierarchy replication isn't completed or has problems.
Check this MS article - https://learn.microsoft.com/en-us/exchange/troubleshoot/public-folders/public-folder-permission-issues
Hi @Rudel, Rüdiger,
Welcome to our Q&A forum!
It seems that the user with “owner” privileges is receiving an error message in Outlook 365 when trying to add a new PublicFolder (in EXO): “A client operation failed”. However, the next day this folder is visible for the user. The same effect occurs when moving an existing folder to a different folder. This issue usually occurs when the replication of the public folder hierarchy is incomplete or faulty.
To resolve this issue, you can manually replicate the permissions on the user’s public folder mailbox by running the following command:
Update-PublicFolderMailbox pubmbx1 -InvokeSynchronizer
Then, verify the permissions again by running the following command:
Get-PublicFolderClientPermission \\puf1 -User User1 -Mailbox pubmbx1
Please note that it may take a few minutes for the permission change to be displayed. For more information on troubleshooting public folder issues, please refer to this Microsoft article: https://learn.microsoft.com/en-us/exchange/troubleshoot/public-folders/public-folder-permission-issues
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