Azure Logic Apps
An Azure service that automates the access and use of data across clouds without writing code.
3,451 questions
Logic app workflow still running even though it is deleted
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Buddhika Malwana
5
Reputation points
I used Azure logic app the send email based on RSS notification. It was in disabled state since it was created some time back and not needed. Today I opened it and enabled for a quick test. But now I cannot stop it , it sends emails regularly even I disabled it. The I deleted it, but still email are showering.
How can I stop this?
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VenkateshDodda-MSFT 24,591 Reputation points Microsoft Employee2023-10-13T06:40:49.3366667+00:00 @Buddhika Malwana Thanks for reaching out to Microsoft Q&A, apologize for the inconvenience caused on this.
From the Activity logs, can you check whether the delete operation of the particular logic app got succeeded or not? and also, can you check whether is there any other logic apps ran recently and triggering those emails.
Also can you share more details on how you have confirmed that the logic app is still running?
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Buddhika Malwana 5 Reputation points
2023-10-13T06:56:13.39+00:00 Thank you for your response.
This is the Log for that.
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Buddhika Malwana 5 Reputation points
2023-10-13T09:03:41.2466667+00:00 Can someone provide me quick solution for this? My inbox is also getting full and cannot send or receive emails now.
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VenkateshDodda-MSFT 24,591 Reputation points Microsoft Employee
2023-10-13T09:10:25.8033333+00:00 @Buddhika Malwana Thanks for sharing more information on this.
From the backend logs, I can see that this particular logic app got deleted successfully. Also can you share more details on how you have confirmed that the logic app is still running and also those emails are from this logic app?
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Buddhika Malwana 5 Reputation points
2023-10-13T10:35:35.8466667+00:00 Hi Venkatesh,
There are no any other Logic Apps running like that with same email content. I have setup email within the logic app, from my email to same email account with some news event details coming from RSS Feed. Now my outlook email box filled and cannot even use since blocked by the server.I managed to put rule from mail server itself to avoid receiving same again and again. But need to know what cause this issue since I need to use this for some clients as well and now I'm not sure on this Logic Apps solutions since it can happen again.
I saw same issue has had for someone before as well.
Thank you
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Buddhika Malwana 5 Reputation points
2023-10-13T10:49:01.06+00:00 Hi,
There is no other Logic App which can send this content. Subject, and body changes from item to item based on the news items in RSS Feed.
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VenkateshDodda-MSFT 24,591 Reputation points Microsoft Employee
2023-10-16T09:07:13.9833333+00:00 @Buddhika Malwana Thanks for sharing more details and apologize for any inconvenience caused on this.
I would suggest you raise a support ticket to check deeper and assist you further on this.
In case if you don't have the support plan then please send an email with your SubscriptionID and link to this thread to AzCommunity@microsoft.com with subject line as "ATTN: Venkatesh" so I can enable one-time free support on your subscription. -
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Cathleen Demers 6 Reputation points2023-10-16T15:15:39.2633333+00:00 I still have this issue. Thankfully, this was only a test scenario. I went back and forth with support and got nowhere. So, my work-aorund was to create a rule in Outlook to delete the emails generated. But, I would like a true solution.
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