Azure GPU Quota Increase Requests sent no answer

Phil Ritchie 0 Reputation points
2023-10-13T16:28:26.55+00:00

I have an Azure pay-as-you-go account and have twice requested GPU quota via the Machine Learning Studio interface. The requests appear to go through and I am told to monitor my email. There has been no response at all and no increase to my quota either. Have checked spam folder for responses.

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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  1. SwathiDhanwada-MSFT 17,881 Reputation points
    2023-10-16T07:11:07.13+00:00

    Phil Ritchie Welcome to Microsoft Q & A Community Team. I'm sorry to hear that you have not received a response to your quota increase requests. It's possible that the requests were not processed correctly or that there was an issue with the email notifications.

    To follow up on your requests, I recommend that you contact Azure support directly. You can open a support ticket from the Azure portal by following these steps:

    1. Go to the Azure portal and select "Help + support" from the left-hand menu.
    2. When opening the support request, select Technical as the Issue type.
    3. Select the subscription of your choice
    4. Select Machine Learning as the Service.
    5. Select the resource of your choice
    6. In the summary, mention "Increase total compute limits"
    7. Select Compute Cluster as the Problem type and Cluster does not scale up or is stuck in resizing as the Problem subtype.

    User's image

    1. On the Additional details tab, provide the subscription ID, region, new limit (between 500 and 2500) and business justification if you would like to increase the total compute limits in this region.

    User's image

    1. Finally, select Create to create a support request ticket.

    Azure support should be able to investigate the issue and provide you with more information about the status of your requests. For more information, please refer this azure document.

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