GraphError: Error authenticating with resource

Question

I'm integrating MS Teams in my product and a user is encountering the following error when trying to create an online meeting:

{
	"code":"AuthenticationError",
	"message":"Error authenticating with resource",
	"innerError": {
		"date":"2023-10-13T20:43:18",
		"request-id":"faba9d5f-d473-4757-ac83-e69cde074e90",
		"client-request-id":"5e62874a-96bc-5a16-9df6-4becba28a326"
	}
}

This only happens when using a personal account, but work accounts work fine. What does this error mean, and how can I fix it? Is it a problem on Microsoft's side, or do I need to reauthenticate the user?

Answer 1

Hi @Ramon Nascimento

Creating online meetings using personal accounts is not supported, this only applies to work/school accounts.

Hope this helps.

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