Login issues with my new desktop

Dave Thomasberger 21 Reputation points

I just got a new desktop. Every time I try to login in, it attempts but goes back to the email and password screen and says try again. With my laptop I can get in immediately. Same information, same credentials, different results.

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. S.Sengupta 15,766 Reputation points MVP

    Windows 11, like Windows 10, offers the option to use a local account instead of a Microsoft account, but Microsoft encourages users to sign in with Microsoft accounts for enhanced features and synchronization. If you prefer to use a local account, you can create one:

    Settings > Accounts > Your Info.

    Click on Sign in as a local user instead. Follow the prompt to set up username and password. This will free the MS email to the user profile.

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  2. Hania Lian 8,636 Reputation points Microsoft Vendor


    Have you tried resetting your password?

    You may also need to check if your desktop is connected to the internet and if there are any updates that need to be installed.

    Best Regards,

    Hania Lian

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