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OMS Gateway DigiCert Global Root G2 Server certificate chain does not include a trusted root certificate

a a 11 Reputation points
2020-10-26T12:27:53.537+00:00

Hi, On our OMS gateway connected to Azure for Automation purposes we get a huge amount of the following events: ERROR TcpConnection - Server certificate chain does not include a trusted root certificate. Cert count in chain: 3. Root cert: CN=DigiCert Global Root G2, OU=www.digicert.com, O=DigiCert Inc, C=US Not sure what's we re-imported the certificates needed from here: https://learn.microsoft.com/en-us/azure/security/fundamentals/tls-certificate-changes and also update the OMS Gateway to the latest version. Any type of help would be much appreciated, thank you.

Azure Monitor
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Azure Automation
Azure Automation
An Azure service that is used to automate, configure, and install updates across hybrid environments.
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  1. tbgangav-MSFT 10,426 Reputation points
    2020-10-29T17:04:40.737+00:00

    Hi @a a ,

    It was determined that a recent SSL Certificate update to Automation caused connection issues to Automation endpoints. In order to mitigate impact, rollback of the certificates is done on all regions.

    AFAIK the issue doesn't exist anymore. In case you are still facing the issue please provide your region details so that we will investigate further.

    1 person found this answer helpful.

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