Failed to install MSU update on Windows Server 2016 Std

David Lim 0 Reputation points
2023-10-17T04:01:13.94+00:00

The issue:

I am very new to IT and encountered an obstacle in updating Windows Server 2016 Standard to a version that supports the Azure signing code feature.

Error facing:

The error "This update is not applicable to your PC" appears when I try to install the MSU file KB5006669.

Tried methods to resolve:

I tried running the sfc /scannow command, but it found no errors. I also tried running the DISM /Online /Cleanup-Image /RestoreHealth command, but it also found no errors.

CBS.log:

Failed to find a matching version for servicing stack: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.3262_none_7f17456021e166da\ [HRESULT = 0x80070490 - ERROR_NOT_FOUND]

2023-10-17 10:21:21, Info CBS Failed to find servicing stack directory in online store. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]

2023-10-17 10:21:21, Info CBS Loaded Servicing Stack v10.0.14393.3262 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.3262_none_7f17456021e166da\cbscore.dll

Windows Server 2016
Windows Server 2016
A Microsoft server operating system that supports enterprise-level management updated to data storage.
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  1. Lei Tao (Shanghai Wicresoft Co Ltd) 235 Reputation points Microsoft Vendor
    2023-11-16T08:21:05.83+00:00

    Hello @David Lim

    As of 9/12/2023, KB5006669 is no longer available from Windows Update, the Microsoft Update Catalog, or other release channels. We recommend that you update your device to the latest security quality update for Windows Server 2016 Std.

    Best regards,

    Lei

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