Hello
I’m sorry to hear that you’re having trouble updating Windows 11 and getting the Copilot update. Here are some general troubleshooting steps you can try:
Restart your computer: Sometimes, a simple restart can resolve update issues.
Check your internet connection: Make sure your device has an active internet connection.
Pause and resume updates: If the issue is with downloading an update, pausing and resuming Windows Update can help to fix the problem.
Free up some drive space: Ensure that your device has enough free space to download and install updates.
Run Windows Update Troubleshooter: This tool can automatically detect and fix common issues with Windows Update.
Update third-party drivers: Sometimes, driver issues can cause problems with Windows Update.
For the Copilot update, please note that it’s only available in select global markets including North America and parts of Asia and South America. If you’re in one of these regions, you may need to enable the “Get the latest updates as soon as they’re available” toggle in the Windows Update settings and then run "Check for updates".
Best Regards,
Wesley Li