System Engineer

Question

Hi Admin,

I was attempting to schedule the exam using the voucher, but at the time of checkout I was prompted to enter my bank card details. I did not have my bank details with me at the time and it bring me back to the home page and there was no exam scheduled under my name.

When I tried to schedule the exam again using the same voucher system informed me that voucher has already been used. However there is no record of exam being scheduled on my dashboard.

I am hoping that you can help me resolve this issue.

It would be great if i can get live chat link.

Answer 1

Hi mini biswas:

Thanks for reaching out to Microsoft Q&A.

Please note that Microsoft Certification/Exams is currently not supported in this Q&A forum.

Exams/Exam Registration/General Registration Questions

--https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_exam-mcp_registrationq

Exams /Exam Registration and Scheduling/Scheduling with Pearson Vue

--https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_exam-mcp_pearson

Exams / Discounts/Vouchers/Special Offers / Event Offers

--https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_offer

Microsoft Certification / Certification Profile / Transcript / Missing Exams or Certifications

--https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_trans-mcp_missingexams

Register and schedule an exam

--https://learn.microsoft.com/en-us/certifications/register-schedule-exam

Pearson VUE Customer service

--https://home.pearsonvue.com/Test-takers/Customer-service.aspx

Pearson VUE contact / chat

--https://home.pearsonvue.com/microsoft/contact

Please 'Upvote'(Thumbs-up) and 'Accept' as answer if the reply was helpful. This will be benefitting other community members who face the same issue.