comment me connecter a mon email

am 0 Reputation points
2023-10-17T14:23:15.9733333+00:00

bonjour,

je ne peux pas me connecter a mon adresse mail je n'ai plus le mot de passe et mon numéro de téléphone pour recevoir le code n'est pas le bon ? je ne sais plus les mails envoyés qu'ils me demande pour récupérer mon compte comment je doit faire ? je perd espoir après 1 mois à essayer sans succés

merci de votre aide

Outlook
Outlook
A family of Microsoft email and calendar products.
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  1. SokiGuo-MSFT 24,126 Reputation points Microsoft Vendor
    2023-10-18T02:38:23.7633333+00:00

    Hi @am

    Welcome to our forum!

    Please kindly understand only English is supported in our forum now, it's suggested that you could post your issue in English for our better research. I will try to understand your issue via machine translation, if there're any misunderstanding, please forgive me and re-edit your issue via English, thanks in advance.


    According to machine translation, you're having trouble logging into your email account, right?

    To better research this question, I would like to know what is your email account type?

    If it is a Outlook.com account, you can verify your account here: https://account.live.com/acsr.

    Alternatively, you can use the account recovery form, which is designed to ask questions about your account that only you can answer. You need a valid email account that you can access and where we will send you information about your request.

    Note: If you've turned on two-step verification, you can't recover your account this way.

    Hope this helps!


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