I actually updated my laptop but now it's asking for set up new pin but I can't memeber the old pin and I also don't remember whose phone number I have given so now I can't do anything I'm stuck on the window page just with power off option and internet

Question

I updated my laptop but now it's asking for set up new pin but I can't remember the password of my Microsoft account and I also I don't remember whose phone number I have given so now I can't do anything and im stuck on the window page just with power off option and internet option and nothing else can someone please help me and I also need the data that is present in it it's really important

Answer 1

Hello,

If you forgot or lost your password for your Windows device, you can change or reset it. Microsoft takes security seriously. Microsoft accounts, the Windows operating system, and the other Microsoft products include passwords to help secure your information. The official article provides some options that you can use to reset or recover your password if you forget it. Be aware that, if these options don’t work, Microsoft support engineers can't help you retrieve or circumvent a lost or forgotten password.

Change or reset your Windows password - Microsoft Support