Surface IR Camera Front not installed on Surface Pro x

Johannes Kingma 26

After reinstalling the image on a Surface Pro X the Surface IR Camera Front driver is not installed and shows as not configure in Device manager the event log shows

Device ACPI\OVTI7251\1c had a problem starting.

Driver Name: oem144.inf

Class Guid: {ca3e7ab9-b4c3-4ae6-8251-579ef933890f}

Service: CameraAuxSensor

Lower Filters:

Upper Filters:

Problem: 0x0

Problem Status: 0xC00000E5

Reza-Ameri 16,866 Reputation points

2023-10-17T19:50:51.45+00:00

Try run Windows Update and see if you get the driver through Windows Update?
Johannes Kingma 26 Reputation points

2023-10-18T20:59:12.5966667+00:00

why assume I've not already tried that, Rezo-Ameri?
Reza-Ameri 16,866 Reputation points

2023-10-24T19:39:29.3833333+00:00

In many cases user might missing update and even install update after restart some additional update might appear.

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Surface IR Camera Front not installed on Surface Pro x