Azure Billing Owner assigned to disabled Account

Question

I had an Azure subscription expire on me, and my Billing owner is my former employee email address. Since I no longer work there, I can't change billing. I have a personal account that has co-admin on the directory, but not billing admin. How can I transfer Billing ownership?

Answer 1

Hi,

In this case you will have to raise a support case with MS - https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request#go-to-help--support-from-the-global-header also you can contact them via the local Global numbers - https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

Just keep identity and proof of the tenant ownership and billing card handy to prove your relation with the tenant.

Hope this helps.

JS

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