Windows 7, 8, 8.1 keys cannot establish new digital license anymore
Can't activate Windows 11 anymore after motherboard BIOS update: how can solve it?
Hello,
I recently updated the BIOS of my motherboard, an MSI PRO Z690-A (DDR4), from version 7D25v1D to 7D25v1E (the latest one) and now I can't activate Windows 11 PRO anymore, due to detected hardware change I suppose! I have an original Windows 8 PRO (retail) copy, including its 64-bit Italian DVD phisical support, and using a regular update from Windows 8 > Windows 10 > Windows 11.
I tried EVERYTHING, including changing product key (re-typing the old one) and deleting all the available devices in my Microsoft account back-office (via web): I still cant solve :(
Request for support 2 times by telephone and after 10 days still no call back from microsoft received :\
Could anyone help me to solve this problem?
Windows for business | Windows Client for IT Pros | User experience | Other
2 answers
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Wesley Li 11,285 Reputation points
2023-12-25T10:02:31.5433333+00:00 Hello
What is present product key installed?
We could open administrator command line and run “slmgr /dlv” to check present product key.
Since we have activted product before, we may try the activation troubleshoot tool
Here is a link for reference for troubleshooting the hardware changing activation issue.
Reactivating Windows after a hardware change - Microsoft Support