Azure VPN Gateway
An Azure service that enables the connection of on-premises networks to Azure through site-to-site virtual private networks.
1,461 questions
Can't connect to email via email client after installing AzureVPN
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Jeka Sylar
0
Reputation points
Good afternoon, sorry for bothering you, maybe you can tell me what the problem might be or give me a hint where to look, I’ve been trying to find and solve it for a week now but I can’t.
We use Mozilla Thunderbird for mail, everything worked, then we deleted it.
For remote work, I installed the AzureVPN client, after that I tried to configure Mozilla Thunderbird, it says that it cannot connect (incorrect login and password), after uninstalling AzureVPN, the same problem.
Moreover, on a computer where AzureVPN was not installed, everything works.
On the computer where AzureVPN was installed, I go to the site via email, access it through the web interface, but for some reason email clients are not allowed.
Anyone who has installed AzureVPN has this problem with email programs (Mozilla Thunderbird, Outloock, Windows Mail)
Can you tell me, I really don’t know how to solve this problem anymore
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ChaitanyaNaykodi-MSFT 24,666 Reputation points Microsoft Employee2023-10-20T02:36:59.1533333+00:00 Thank you for reaching out.
Can you please let us know where Mozilla Thunderbird mail server is running on your network? and is it accessible over a private network connection?
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Jeka Sylar 0 Reputation points
2023-10-20T05:32:39.82+00:00 Sorry for my English, I'm from Ukraine, and I speak English poorly.
I didn't understand your question a bit.
We have our own website and mail is made on our domain.
After we installed AzureVPN the email client does not work
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ChaitanyaNaykodi-MSFT 24,666 Reputation points Microsoft Employee
2023-10-25T01:25:12.99+00:00 Thank you for getting back and apologies for the delay here.
To troubleshoot the exact issue I think we will need specialized 1:1 session, where a support engineer can have a screen share session to pin point the issue. If you have a support plan you may file a support ticket, else could you please send an email to azcommunity@microsoft.com with the below details.
Subject : Attn Chaitanya
Thread URL: Link to this thread.
Subscription ID
Please let me know once you have done the same.
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