Can't send files to external users

Kevin Zwemmer 0 Reputation points
2023-10-19T12:58:35.38+00:00

When in a chat with an external team member I don't get the option: Attach files.

I can chat, call, share screen everything but not that, where is this setting located?

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Microsoft Teams
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  1. Kelly Edinger 80 Reputation points
    2023-10-19T14:29:58.5+00:00

    To share with external users, you will need to use the 'Share' button from the Library or from inside the doc itself, or add them as a guest to the Channel. It's not possible to share files from the chat interface with external users.

    https://learn.microsoft.com/en-us/microsoftteams/communicate-with-users-from-other-organizations#compare-external-access-and-guest-access

    https://support.microsoft.com/en-us/office/share-a-file-with-someone-outside-your-team-in-microsoft-teams-66eda318-bb54-497b-b093-d1b572ca115b


  2. LiweiTian-MSFT 14,945 Reputation points Microsoft Vendor
    2023-10-20T01:48:58.5633333+00:00

    Hi @
    Kevin Zwemmer

    This is a known limitation of Microsoft and you cannot share files with external users. If you want to share files with external users, you need to invite the external users into your organization as guest users.

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