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Andrea Caponnetto 0 Reputation points
2023-10-19T15:40:16.8366667+00:00

Hi Team,

For the past few weeks I have been receiving a payment notice for an invoice related to a Microsoft subscription that was disabled more than 2 years ago, inherent in another account that has also been disabled (I can no longer log in with the email tied to that account).

Can you provide me with a support email address that I can write to in order to resolve this issue?

Thank you very much

Visual Studio
Visual Studio
A family of Microsoft suites of integrated development tools for building applications for Windows, the web and mobile devices.
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  1. Anna Xiu-MSFT 26,561 Reputation points Microsoft Vendor
    2023-10-20T02:52:00.6133333+00:00

    Hi @Andrea Caponnetto

    Welcome to Microsoft Q&A!

    For assistance with Visual Studio Subscription, please directly contact Visual Studio Subscription Support

    Thanks for your understanding! 

    Sincerely,

    Anna


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