OneDrive
A Microsoft file hosting and synchronization service.
820 questions
Issues with SharePoint Explorer Library sync on AVD sessions (FSLogix)- library fully syncs on each new session. What am I missing?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 34%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Scott Blackwood
26
Reputation points
Reposted from General MS Community Page....
Have an issue with a client that is using AVD sessions & FSLogix profiles whenever they sync SharePoint libraries to the explorer.
The Group Policy has been defined against the AVD sessions for much of the One Drive and SharePoint preferences.
One Drive sign in / Redirect of known Folders / OneDrive default location / SharePoint URL defined / Limits on Disk space etc
To all intent and purpose it does what it should on initial logon - signs in and known folders are set to sync etc.
When users define SharePoint libraries that they want synced to Explorer, it does so successfully - syncs changes and files update in both directions etc.
However, the problems start when you log out of the session and back in.
One Drive signs back in on the new session - the SharePoint library appears in explorer as per previous.
But, One Drive goes straight back into checking the entire library again - almost like the first sync all over again.
Processing 100,000+ changes. Almost like the cache from the initial library sync is not being picked up on the profile.
I have checked the One Drive Sync App is up to date on AVD Hosts
I've also checked that FSLogix redirected data isn't Excluding any of the key AppData locations (Office, One Drive etc).
[
OS is Windows Server 2019 Datacentre
GPResults showing all the policies are correctly applying.
Event Viewer showing no issues opening profiles or writing etc
I feel it is FSLogix related - and that I am missing a key cache file being redirected into the profile on sign out.
But I can't seem to pinpoint which one?
When a SharePoint library syncs to explorer - where is the sync data stored?I was under the impression is was %appdata%\Local\OneDrive & %AppData%\Local\Microsoft\OneDrive
Away from AVD on either Domain Devices or Azure Joined Intune managed devices - everything works as expected.
Libraries sync and only changes are picked up on any subsequent log in.
Where the problem lies is this affects all their AVD session users
As a result - with this processing 100k changes - it really affects their sessions in terms of user experience.
No changes actually get processed - nothing shows in the One Drive viewer (see screenshot)
As it takes a significant amount of time to process this - and takes precedence over them trying to open things as you get errors like
"An unexpected error is keeping you from copying the file" or "Cloud sync provider failed to validate the downloaded data"
But those errors disappear once the ghost sync completes. It has unnecessary demand on the AVD resources and the quality of the user experience.
Any insight or similar experiences would be greatly appreciated. If I have missed a KB or article that describes this exact issue please let me know. I've so far not been able to see similar cases.
{count} vote
-
Prrudram-MSFT 22,211 Reputation points2023-10-31T18:09:24.2366667+00:00 Do you use the latest FSLogix version?
Do use Profile container or ODFC or both?
Is the Windows OS updated with the latest Cumulative Updates? -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 84%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESJ%3C/text%3E%3C/svg%3E)
Sergej Jungmann 0 Reputation points2023-11-03T07:59:28.2133333+00:00 Hi Scott,
have you solved the problem?
I currently have the same problem.
Only that in the users libraries are 700,000 changes that are processed each time.
Sometimes OneDrive throws out the synchronization to the SharePoint libraries completely.
The AVD environment was freshly set up 2 weeks ago, with the actual version of FSLogix and OneDrive.
This is driving me crazy.
best regards
-
Scott Blackwood 26 Reputation points
2023-11-03T09:54:29.98+00:00 Hi Sergej
I have had mixed success. The AVD image was updated - software updates, fslogix version etc. After which I reviewed and tweaked my GPOs around One Drive / SharePoint ensuring to state things like the default site for SP etc. Things appeared to settle down with this daily sync of all connected libraries in explorer disappearing and only genuine file updates being synced. Then after a week or so of fairly stable use - it dropped out again and users were back to experiencing these fully library syncs - 100k+ items. Which just makes the user experience trash until it has completed. Unfortunately, still a work in progress.
-
Sergej Jungmann 0 Reputation points
2023-11-03T19:02:07.14+00:00 Hi Scott
Thanks for your reply.
I'm actually moving all data to Azure Files.
Don't wanna mess around with that syncing problems with over 800k files in different SharePoint libs.
It feels like AVD with FSLogix and OneDrive is in a prealpha state...
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 85%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Marcus L 0 Reputation points2023-12-11T16:35:11.5766667+00:00 I'm experiencing the same thing but with VMware Horizon Instant Clones (non-persistent).
So far I've seen this behaviour on images with both Windows 11 22H2 and Windows 10 22H2. FSlogix version has been both 2210 Hotfix 1 and 2210 Hotfix 2.
Using both profile and ODFC containers with Sharepoint being cached in the ODFC.
Following this thread incase some answers pops up.
-
Scott Blackwood 26 Reputation points
2023-12-11T16:56:48+00:00 Hi Marcus
At the moment we are currently experiencing a period of stability. However there was a while there where 75% of the AVD farm was behaving fine and the sync was stable - but just 1-2 of the machines would suddenly decide to ;forget' about the previously synched libraries on that AVD Host. No differences in build - all from the same golden image so to speak and One Drive / FSLogix versions etc all the same / up to date. Just every now and again 1 of them drifts and affects all staff when logging in.
As a work around we end up building a new host and putting the fault one into drain and eventually deleting. I can't find the cause as yet. Its unstable.
Sign in to comment