Uninstall KB5031471

Sugumar Nithyanandam 0 Reputation points

How to uninstall the KB5031471 patch that was accidentally installed in Windows LTSB Ent 2016 machine

There is no option to uninstall in the control panel. Due to this update, we have a high impact on our application on multiple machines.

Due to this, we are not able to run any exe or MSI files, which throws an error: "Application popup: Ssms.exe - Application Error: The application was unable to start correctly (0xc0000142). Click OK to close the application."

We applied this patch to around 600 machines. Please help us to determine this issue.

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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  1. Lei Tao (Shanghai Wicresoft Co Ltd) 235 Reputation points Microsoft Vendor

    Hi @Sugumar Nithyanandam

    Here are two ways to help you uninstall the patch:

    1.Uninstall from the Settings app. Select Start > Settings> Update & Security> Windows Update, > View update history. Locate the KB5031471 update and select Uninstall update. Then, follow the on-screen instructions.

    2.Use the command prompt to uninstall. Open Command Prompt as an administrator, and then run the command:

    wusa /uninstall /kb:5031471 /quiet /norestart

    Hope it is helpful for you.

    Kind regards,


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  2. Sugumar Nithyanandam 0 Reputation points

    Nope, It was not uninstalled when I tried the above command.

  3. Sugumar Nithyanandam 0 Reputation points

    I did the above steps but had no luck.

    Is this patch not compatible with the following SQL, which is the cause of this issue?

    Product Level SP2
    Product Version 13.0.5233.0
    Engine Edition 4

    Also, it does not allow us to run any exe.

    I would appreciate it if you could help me with this. Due to this patch, we are experiencing impact in our applications

  4. Sugumar Nithyanandam 0 Reputation points

    I did but result as follows

    Microsoft Windows [Version 10.0.14393]

    (c) 2016 Microsoft Corporation. All rights reserved.


    C:>ftype exefile="%1" %*

    exefile="%1" %*

    However, No luck..

    Everything works fine after uninstalling this patch. However, we're looking for a solution that doesn't require a machine reboot

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  5. Sugumar Nithyanandam 0 Reputation points

    Can someone answer my question above? Would be great if you give any hot fixes to resolve this issue.

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