Misdeleted emails can move to other folder， unable to restore it.

Question

Misdeleted emails can move to other folder， unable to restore it.

Cranbin 205

I accidentally deleted some emails using the Outlook client, and I am unable to recover them. I can only solve this problem by moving to another folder. How to solve it?

SokiGuo-MSFT 31,536 Reputation points Microsoft External Staff

2023-10-26T07:13:29.5366667+00:00

Hi @Cranbin

Just checking in to see if above information was helpful. If you have any further updates on this issue, please feel free to post back. If you think my reply is helpful to you, please remember to mark it as an answer. Warm thanks.

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SokiGuo-MSFT 31,536 Reputation points Microsoft External Staff

2023-10-26T07:13:29.5366667+00:00

Hi @Cranbin

Just checking in to see if above information was helpful. If you have any further updates on this issue, please feel free to post back. If you think my reply is helpful to you, please remember to mark it as an answer. Warm thanks.

Answer 1

SokiGuo-MSFT 31,536 Microsoft External Staff

Hi @Cranbin

How did you delete emails? (Delete/ Shift +Delete)

If you delete an email by the Delete key, the situation you described will occur. The deleted email will go into the Deleted Items folder. You can right-click to move to the position you want to move.

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If you delete an email via Shift+Delete, the following prompt will appear. And this message does not go to the Deleted Items folder. You can click the recover deleted items from server option in the ribbon to restore.

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Hope this helps!

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SokiGuo-MSFT 31,536 Reputation points Microsoft External Staff

2023-10-31T09:11:43.5+00:00

Hi @Cranbin

Haven't received your message for a long time. I am checking the status of this case. Please let us know if you would like further assistance. Meanwhile, if the reply is helpful to you, please try to mark it as an answer, it will help others who encounter the same issue and read this thread. Thank you for your understanding and patience!
Cranbin 205 Reputation points

2023-11-07T16:59:07.42+00:00

Sorry, I have been on vacation lately and have been responding too late. My email may have been deleted by the server and cannot be restored. Thank you again for your help.

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Misdeleted emails can move to other folder， unable to restore it.

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