How do I upgrade from an Entra ID free licence to a P1 or P2? I have already used the free P2 trial.

Question

How do I upgrade from an Entra ID free licence to a P1 or P2? I have already used the free P2 trial.

John Fenton 30

I had a free account, when it expired I upgraded to PAY-AS-YOU-GO, then I had a trial P2 licence which has now expired. I want to get a P1 or P2 licence for my account, when I try to purchase it, it says I need a work account or create a new account. I am using my personal account for my pay-as-you-go azure entra id account. how do I get a P1 or P2 licence.

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Answer 1

VasimTamboli 5,125

HI John,

Please refer this URL and follow the simple instructions based on your requirement.

https://www.microsoft.com/en-in/security/business/microsoft-entra-pricing?rtc=1

you can also contact sales team if you have any questions. please let me know if you need more information i can help you with more information.

Rose Kenner 0 Reputation points

2025-02-08T01:26:26.9966667+00:00

The instructions appear to have moved to another page. Could you like the new page?

Answer 2

John Fenton 30

Hi Vasim,

Silly me, I was logging in with my personal (Owner\Creator) account to update licence. Logged in with other Global Admin account and all working.

Regards,

John

VasimTamboli 5,125 Reputation points

2023-10-22T19:18:29.88+00:00

Hi John,

thank you for the information, Please accept as answer if it really helped if not then share the steps which you actual followed so this will help others in future.

Answer 3

John Fenton 30

Hi Vasim,

Silly me, I was logging in with my personal (Owner\Creator) account to update licence. Logged in with other Global Admin account and all working.

Regards,

John

Answer 4

John Fenton 30

Hi Vasim, As I mentioned in my question and I will say again when I follow the simple instructions, I am asked to create a new account or use a work account. So do I have to contact a sales person to perform a simple upgrade of my license?

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Thanks

VasimTamboli 5,125 Reputation points

2023-10-22T18:46:14.7766667+00:00

Hi John - i tried to replicate issue at my end but unfortunately i have all active services.

You should use your work account (Global Admin) only as personnel sign in option is not available. if you still issue then try creating ticket with Technical team -
Suraj Chandrakar 60 Reputation points

2023-12-07T02:40:00.93+00:00

I am also facing same issue seem we can't use personal email address to get Entra ID P2 trial.

I notice in Entra Admin center I can see Entra ID Free License, no idea how to upgrade to Entra ID P2 Trial.

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How do I upgrade from an Entra ID free licence to a P1 or P2? I have already used the free P2 trial.

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