How to fix Windows Update error

Christoph Eisinger 20 Reputation points

Hi, 2 weeks ago, i wanted to update my PC, but i couldn`t because of an error. The answer from windows update is "We could not connect to the update service. We will try again later. Alternatively, you can try now. Check your internet connection if it still does not work."! My internet connection is perfectly fine...
Thx for help

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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Accepted answer
  1. Lei Tao (Shanghai Wicresoft Co Ltd) 235 Reputation points Microsoft Vendor

    Hi @Christoph Eisinger

    You can try to the following ways:

    1.Check if the Windows Update service is disabled.

    1. Press the Windows key and R key at the same time, and then type "services.msc"(no quotes), press enter.
    2. Check whether the Windows Update service is disabled in the service. If it is disabled, double-click to open the service properties, change the startup type to "automatic", start the service, and save the settings.
    3. Open the update interface of the settings and check for updates again.

    2.Reset WinSock to revisit.

    Press the Windows key and X key at the same time, click Administrator command prompt, and run the following command:

    netsh winsock reset

    Finally, restart your machine.

    3.You can check the Local Group Policy Editor to see if there is a setting that specifies the location of the intranet Microsoft Update Service, and if so, change it to Not configured. You can also disable or uninstall VPN or firewall apps that may affect updates.

    Hope it helps.


1 additional answer

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  1. S.Sengupta 15,756 Reputation points MVP

    Run the Windows Update troubleshooter.

    Select Start  > Settings  > Update & Security   > Troubleshoot > Additional troubleshooters. Next, under Get up and running, select Windows Update > Run the troubleshooter