Recurring connexion error outlook on Mac

Jean-françois Guiderdoni 0 Reputation points
2023-10-23T08:17:24.8+00:00

Hi there

My company has a Microsoft 365 subscription. We're hosted on ovh. I use a Macbook Pro with outlook on my laptop.

I have an account address that is an "onmicrosoft.com" one but my main email is one with my company name as domain name. I can receive my email with my main address but I keep having the following error message appearing in the course of the day:

Correlation Id: 5076c344-3109-7a4e-bf9b-23502128b598

Timestamp: 2023-10-23T08:06:57.000Z

DPTI: 171cabfa7897def5dbc48ab479273f66028fe692b3ad26325181c8a667680b49

Error Tag: 9hehw

Error Code: 0

Seems like the onmicrosoft and main address are not properly talking to each other. Can you help?

Thanks in advance,

Best regards,

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
3,811 questions
Office Mac
Office Mac
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Mac: A family of Apple personal computers that run the macOS operating system.
459 questions
Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
4,896 questions
{count} votes