windows 10 update failure

Question

Hello,

after a regular windows 10 update, done by the system itself, I was notified that there was a problem with some installation an that this code 0x80073701 could be helpful to find a solution on the internet. I don't now if this update problem causes the phenomenal that the system get stuck after 2 or 3 days. Must restart by pushing the power on/off button.

Is there someone who can help me?

Answer 1

Hi, @marc mets

Thank you for posting in Microsoft Q&A forum.

Based on the error code you provided, it seems that the Windows update has failed to install correctly. You can try to fix this issue by running the DISM tool to repair the Windows image. Here are the steps to do so:

1. Open the Command Prompt as an administrator. To do this, you can open the Start menu and type 'cmd'. From the right-side panel of the search results, select the option 'Run as administrator'.
2. In the Command Prompt window, type the following command and press Enter: Dism /online /cleanup-image /RestoreHealth
3. Wait for the command to complete successfully, then close the Command Prompt window.
4. Restart your computer and try to run Windows Update again.

If the issue persists, you may want to check your update history for any error messages and search for any errors that you find by going to the Microsoft Support. You can also check the telephone number to contact Microsoft Support for help.

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