Hi,
1.Was there internet access when you were playing the game?
2.Please check if any attack or risk has been detected when running antivirus software like windows defender or third party tool.
3.Is this laptop or computer running windows operating system? You have added tag of remote desktop service, did you remote from one PC to another?
If yes, kindly confirmed the detailed OS version for us to troubleshooting further.
Thanks,
Jenny