why can't the file attachment for approval ms teams be seen?

Question

I sent a file to ask my boss for approval, but the file I sent cannot be viewed by my boss?

Answer 1

Hi @Prasetya Nugraha

Many users in the forum raised the issue that attachments cannot be viewed during approval. After research, we found that this may be related to Microsoft updating the security policy for attachment entities in Dataverse. This update will change the functionality of the Retrieve Multiple action for users within your organization.

We recommend you try:

You will need to provide read access to any users who utilize the RetrieveMultiple operation on the associated parent Activity entity.

After the Attachment security feature has been enabled, it can be disabled by admins within the Power Platform Admin Center by performing the following steps:

1. From the Power Platform Admin Center select Environments, then select the Environment Name.
2. Select Settings, then Features.
3. The Attachment Security toggle can be found at the bottom of the page.

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